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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Sonie Ayson-schmidt

November 15, 2023

5  out of  5 rating by Sonie Ayson-schmidt
"Where do I begin…. Ashley is an AMAZING agent. Actually all of them in the Monroe Branch office are Amazing. Danielle and Haley, thank you for going above and beyond when my family and I needed your help. Your professionalism, promptness and empathy is greatly appreciated!!! Ashley, had help me and my daughter with things that beyond her duty as my agent. THANK YOU for everything!!!!"

Kris Norris

November 14, 2023

5  out of  5 rating by Kris Norris
"Danielle was great. I filled out the quote online and she reached out very fast. I ended up with a better deal after talking to her than the original quote. Very easy to work with."


November 6, 2023

5  out of  5 rating by Julie
"Haley was very helpful in explaining things and getting back to me quickly. Everyone I’ve dealt with in this office has been great and provided excellent customer service."

Joshua Kasser

November 2, 2023

5  out of  5 rating by Joshua Kasser
"Had amazing experience got more coverage for less thank you"

Evan Toudy

October 18, 2023

5  out of  5 rating by Evan Toudy
"Good experience with Ashley and her team so far. She follows up and will give decreases on rate if it’s warranted. Overall, fairly pleased so far!"

Sara Dellinger

October 10, 2023

5  out of  5 rating by Sara Dellinger
"Haley did a great job helping me get the best policy for my son!"

Amy Johns

October 5, 2023

5  out of  5 rating by Amy Johns
"Ashley and Haley both did a great job of getting me a super rate and were very patient with me in making my decision to change insurance providers."

Daniel Washburn

September 18, 2023

5  out of  5 rating by Daniel Washburn
"Very pleased! I worked with Alex Garnick. He got me taken care of. Honestly, did some shopping on rates and felt like I was getting the run around. Alex was knowledgeable, got me exactly what I wanted/needed with a good deal. I felt like I was able to breathe a little easier and kind of laugh off all the hoops I had to go through before getting to him. Thanks again!"

Morgan Allen

September 15, 2023

5  out of  5 rating by Morgan Allen
"Haley has been amazing to work with for setting up our new home + auto bundle! She’s very friendly and knowledgeable with her information and is genuinely happy to help from start to finish. Couldn’t recommend her enough!"

Keith Ayers

September 15, 2023

5  out of  5 rating by Keith Ayers
"I got the privilege to work with Alex Garnick yesterday and he was great to work with. He made switching over to State Farm a great experience. He was patient with me on all my questions and he made sure I understood everything that i was getting. Great experience."

Joan Hunter

September 14, 2023

5  out of  5 rating by Joan Hunter
"I was with another State Farm Agent (who retired) and I was refererred to Ashley and her staff. I am impressed with their customer service!😁"

Averi McCarthy

August 28, 2023

5  out of  5 rating by Averi McCarthy
"I worked with Haley Kurtz and she was fantastic! This was my first time buying car insurance and Haley was so helpful. She knew all the answers to my questions, and answered questions I didn't even know I had. She was very easy to communicate with and was very flexible schedule wise. I cannot thank her enough :)"

Ashley Vanderver

August 28, 2023

5  out of  5 rating by Ashley Vanderver
"Grate service grate people and grate rates Thank you Haley"

Cheryl Bowman

August 27, 2023

5  out of  5 rating by Cheryl Bowman
"Been with State Farm at least 25 yrs...they're the best. So is their roadside service! Tried using my place where I bought my car roadside service only to be told by someone I couldn't understand, it wasn't my car, VIN didn't match, wrong yr of car, etc, plus it'll cost $100 to change my flat. Insane! I hung up on them and called State Farm, thank you!!!"

Joshua Darnell

August 21, 2023

5  out of  5 rating by Joshua Darnell
"Hailey Kurtz was amazing all around and very helpful with setting up my new auto+renters!"

Ashton Gardner

August 18, 2023

5  out of  5 rating by Ashton Gardner
"Was very easy to get quoted and insured! Alex was very helpful with everything and answered all of the questions I had"

Derek Hipsher

August 15, 2023

1  out of  5 rating by Derek Hipsher
"They will leave you sitting on side of road for 5+ hours when needing road side assistance. Fun when you have a 21 month old baby with you. Good looking out state farm. Hope no one else goes thru this"

Christina Vanderver

August 11, 2023

5  out of  5 rating by Christina Vanderver
"We love Haley she is so pleasant to speak to and she is so sweet and has helped alot.."

Louis Rivera

July 25, 2023

5  out of  5 rating by Louis Rivera
"What a great office to deal with. All my questions are always answered in a simple understandable method. Everyone is super nice and they always do their best to get the best possible rates. I very much recommend Ashley Johnston and her staff!"

miss Ray

July 12, 2023

5  out of  5 rating by miss Ray
"I was price shopping for auto and home. I have been with my provider several years and they have gone down hill to say the least. Haley was amazing. She beat all my current rates. Was quick to explain everything to me. This was the easiest experience I have ever had for buying insurance. Thank you so much!"


June 28, 2023

5  out of  5 rating by DOC M
"Super friendly, helpful, and always available when I need help!"

Maria Jax Ortiz

June 21, 2023

5  out of  5 rating by Maria Jax Ortiz
"So far I've been with them 3 months and they are just the best agency I've ever been with. Great customer service and great prices! Do not hesitate to have them insure your vehicle."


June 20, 2023

5  out of  5 rating by Julie
"Alex was very helpful got back to me quickly. Great service!!"

Jack Stichtenoth

June 20, 2023

5  out of  5 rating by Jack Stichtenoth
"My agent, at Ashley Johnston's office, is Alex Garnick. He was extremely helpful and always available. He saved me a bunch on my insurance needs."

Angel Bayhlor

June 12, 2023

5  out of  5 rating by Angel Bayhlor
"Amazing experience, they were super friendly and helpful! Go set up really quick!"