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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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larry ward

February 5, 2026

5  out of  5
rating by larry ward
"Leslie was awesome"
We responded:
"Thank you, Larry!!"
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Brandy Rogers

February 4, 2026

5  out of  5
rating by Brandy Rogers
"I've been a State Farm customer for a long time! I was having some personality differences at another office in a neighboring town and after gathering a bunch of quotes to take my business elsewhere, I couldn't beat the State Farm quote. I transitioned over to this office and have been a happy customer since! I will always recommend Ashley and her team for your auto/home/etc insurance needs!"
We responded:
"Thank you, Brandy!! My team and I are always happy to assist with your auto, home insurance!! "
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chuck taylor

February 4, 2026

5  out of  5
rating by chuck taylor
"Ashley and the two other ladies where very welcoming. greates with smile, joking just all around make u feel like ur part of them and not just a costumer sat down and took thete time explaining things and offering deals to make sure ur safe I have nothing bad to say if I could I rated this state farm a 100 and. Mimi what can I say about her but very kind and the lady across from her very sweet very beautiful ladies too.alxe is a very hard worker he also respectful goes out of his way to make sure the costumers gets to pay there bill or signs up for insurance he will stay past closing to make sure he takes care of his costumers"
We responded:
"Thank you, Chuck!! You’re too kind!"
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Leena Brewer

February 4, 2026

5  out of  5
rating by Leena Brewer
"This is a great team to work with. They are kind and thorough."
We responded:
"Thank you, Lenna!!! "
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Scott Goffin

February 3, 2026

5  out of  5
rating by Scott Goffin
"After numerous price increases with the “You’re in Greedy Hands” company while not having any Tickets or Accidents in over 15-20 years, I started looking for quotes to replace my Home, Auto, Motorcycle and Boat policies. Leslie Pressel with Ashley Johnson State Farm contacted me. She was extremely patient, helpful and very thorough while getting me quotes for my Home, Auto, Motorcycle and Boat policies. In the end, my total overall cost with State Farm was half of what I was paying with the “Greedy Hands” company, so I made the switch! Thank you, Leslie Pressel and Ashley Johnson State Farm!"
We responded:
"Scott- your review is going down as the best review of all time haha so happy you had a great experience with Leslie!! Looking at all your toys- you make me want to go on vacation!! You rock! "
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Kaylynn Ayers

February 2, 2026

5  out of  5
rating by Kaylynn Ayers
"Alex was absolutely amazing to work with. He made the entire process of getting my own car insurance policy incredibly easy and stress-free. He explained everything clearly, answered all my questions without hesitation, and had everything handled so quickly. I couldn’t have asked for a smoother experience. Highly recommend working with him!"
We responded:
"Thank you so much for sharing your experience with Alex! I’m so happy he was able to help make the car insurance experience stress free!! If you ever need help with anything, he’s always happy to help!! "
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Latoya Merriwether

January 28, 2026

5  out of  5
rating by Latoya Merriwether
"It was a great experience"
We responded:
"Thank you, Latoya!"
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Heathen Shit

January 27, 2026

5  out of  5
rating by Heathen Shit
"Everyone was cool and easy to work with. Very helpful. Brandy got me all set up"
We responded:
"Thank you!! "
Profile photo of Daniel Whipple

Daniel Whipple

January 27, 2026

5  out of  5
rating by Daniel Whipple
"Super friendly and welcoming staff! They made everything easy to understand and were quick to help with any questions I had. The whole process was smooth and stress-free. Really great experience overall."
We responded:
"Thank you, Daniel!! "
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Mitch Wambach

January 24, 2026

5  out of  5
rating by Mitch Wambach
"Danielle was the nicest and sweetest insurance personnel I have ever worked with. They also saved me over $800 a year on my homeowners insurance!"
We responded:
"Thank you, I’m so happy we could save you over $800 on home insurance!!! "
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Janet Banks

January 21, 2026

5  out of  5
rating by Janet Banks
"Leslie was very professional, knowledgeable and pleasant to talk to."
We responded:
"Thank you, Janet!!"
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Ryan Belcher

January 21, 2026

5  out of  5
rating by Ryan Belcher
"Ashley Johnston - State Farm Insurance in Monroe is fantastic! The team is professional, responsive, and genuinely helpful. They took the time to explain my coverage options clearly and made the entire process easy and stress-free. Highly recommend them to anyone looking for reliable insurance and great customer service!"
We responded:
"Thank you, Ryan!! We love working with you!! "
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Ron C.

January 21, 2026

5  out of  5
rating by Ron C.
"I spoke with both Ashley and Danielle. They both were kind, and understanding. And got me the car insurance that I needed. I should have come to them a lot sooner."
We responded:
"Thank you, Ron!! We’re just happy to have you now. Anything you need, please give us a call. "
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Prestina Spurling

January 16, 2026

5  out of  5
rating by Prestina Spurling
"Alex helped me with a lot of questions and answered each one ! Next time I call I will be asking for him. Great job Alex!!!"
We responded:
"That’s wonderful news, Prestina! I’m so happy Alex was able to help. He will be here anytime you need anything!! "
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Michelle

January 14, 2026

5  out of  5
rating by Michelle
"I had been shopping around for new home and auto insurance for a while and finally decided to get an official quote from State Farm in Monroe. My first contact was with Danielle, who got back to me immediately to get the process going. I ultimately ended up working with Ashley, who explained all my coverage options thoroughly. The entire call took maybe 15 minutes, and she was so personable and friendly. I’m glad I made the switch because not only did it save us money, their office is local to us and I love how involved they are with our community! Would definitely recommend."
We responded:
"Thank you Michelle for taking time to provide feedback on Danielle & our office!!! We strive to help our neighbors find the right home and auto insurance. Please let us know if you ever need anything!! "
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karl smith

January 13, 2026

5  out of  5
rating by karl smith
"Danielle was awesome to work with answered all of my questions and what started as an auto quote turned into an auto and home policy"
We responded:
"Thank you, Karl! I’m so happy Danielle could help with all your auto and home insurance. Thank you for sharing ❤️"
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christopher adams

January 9, 2026

5  out of  5
rating by christopher adams
"The WHOLE office are rock stars. Every. Last. One. Of. Them!!! Customer service like they invented it."
We responded:
"Thank you, Chris! "
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justin rose

January 7, 2026

5  out of  5
rating by justin rose
"Customer service has been excellent!!"
We responded:
"Thank you, Justin!!"
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Kobie Olson

January 7, 2026

5  out of  5
rating by Kobie Olson
"Alex was very informative, kind, and helpful!"
We responded:
"Thank you, Kobie!! "
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Jarrett Snell

January 7, 2026

5  out of  5
rating by Jarrett Snell
"The very best. Always avaliable. Always helpful. And always friendly."
We responded:
"Thank you, Jarrett!! We’re always here and ready to help!! "
Profile photo of Carrie Green

Carrie Green

January 6, 2026

5  out of  5
rating by Carrie Green
"Ashley and her team is amazing. No matter the questions you have they take the time to get you all the information. The customer service is amazing."
We responded:
"Thank you, Carrie!! We love working with and your entire family ❤️"
Profile photo of Kevin Rennie

Kevin Rennie

January 5, 2026

5  out of  5
rating by Kevin Rennie
"Ashley and all of her agents are more than excellent in customer service. I'd recommend her to all my friends."
We responded:
"Thank you, Peter for letting us help you!! "
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Frank Jennings

January 2, 2026

5  out of  5
rating by Frank Jennings
"She was very helpful freindly"
We responded:
"Thank you, Frank!!"
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Chayse Eby

December 23, 2025

5  out of  5
rating by Chayse Eby
"Danielle was great!"
We responded:
"Thank you, Chayse!! "
Profile photo of Joan Hunter

Joan Hunter

December 22, 2025

5  out of  5
rating by Joan Hunter
"I was with another State Farm Agent (who retired) and I was refererred to Ashley and her staff. I am impressed with their customer service!😁"
We responded:
"Aww thanks Joan! We had big shoes to fill!"